Privacy Policy
1. Information We Collect
We collect information you provide directly: name, email address, profile information via Google OAuth. We also collect usage data including pages visited, features used, and device information.
2. How We Use Your Information
Your information is used to: provide and improve our services, process orders and fabrication requests, facilitate expert consultations, enable community features, and communicate with you about your account and orders.
3. Data Storage
Your data is stored securely using Google Firebase infrastructure. We implement industry-standard security measures to protect your personal information from unauthorized access.
4. Data Sharing
We do not sell your personal information. We may share your data with: payment processors for transaction processing, experts during consultation sessions (with your consent), and law enforcement when required by law.
5. Cookies & Tracking
We use cookies and similar technologies for authentication, preferences (theme settings), and analytics. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to: access your personal data, request correction of inaccurate data, request deletion of your account and data, and opt out of non-essential communications.
7. Contact Us
For privacy-related inquiries, contact us at privacy@xtsweb.com or through the support chat feature.
Last updated: February 2026 | Data Protection Officer: privacy@xtsweb.com